Privacy Policy

We receive, collect, and store all information you enter on our website or provide to us by other means. In addition, we collect the IP address (Internet Protocol) used to connect your computer to the internet, your login, email address, password, information about your computer and connection, as well as your purchase history.

We may use software tools to measure and collect session information, including page response times, the duration of visits to certain pages, page interaction information, and methods used to navigate away from the page.

We also collect personally identifiable information (including name, email address, password, communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiling information.

When you make a transaction on our website, we collect, as part of the process, the personal information you provide, such as your name, address, and email address. Your personal information will only be used for the specific purposes outlined above.

We collect this non-personal and personal information for the following purposes:

To provide and operate our services;
To provide ongoing customer support and technical assistance to our users;
To contact our visitors and users with general or personalised notices related to services and promotional messages;
To create aggregated statistical data and other non-personal aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;
To comply with applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that enables us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements ensure the security of credit card information processed by our store and its service providers.

We may contact you to inform you about your account, resolve account-related issues, resolve a dispute, collect fees or amounts due, survey your opinion through questionnaires, send updates about our company, or if necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you by email, telephone, SMS, or postal mail.

If you do not wish us to process your data, please contact us by email at info@portos.fr or by post at:

Château Portos – EI Yves De Mey
Le Château de Cahuzac
760 Route de la Montagne Noire
81540 Cahuzac
FRANCE

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make significant changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you wish to access, correct, amend, or delete the personal information we hold about you, please contact us by email at info@portos.fr or by post at:

Château Portos – EI Yves De Mey
Le Château de Cahuzac
760 Route de la Montagne Noire
81540 Cahuzac
FRANCE